1. Your agreement with SnowPal
These terms apply to SnowPal's app, website and related services operated by MapPal Inc. By using the service you accept these terms. If you do not accept them, do not use SnowPal. Our Privacy Policy explains information handling; these terms do not replace a permission or consent required for a particular use of personal information.
You must be at least 13 and meet any higher minimum age required locally. If you are not legally an adult where you live, you must obtain permission from your parent or guardian to use SnowPal. Provide accurate account information, protect sign-in access, and use only accounts and content you are entitled to use.
2. Skiing, snowboarding and mountain safety
Skiing, snowboarding and travel in mountain terrain can cause serious injury, death or property loss. Hazards include collisions, trees and tree wells, cliffs, ice, unstable snow and avalanches, lift loading and unloading, terrain parks, poor visibility, severe weather and remote or closed terrain. Conditions change quickly. To the extent permitted by law, you accept the inherent risks of activities you choose and responsibility for your own decisions.
Choose terrain appropriate to your ability, use suitable equipment, follow resort rules and posted closures, and defer to ski patrol and official instructions. Never use a displayed line, location pin or suggested meeting place as permission to enter land or as assurance of a safe route. A lift-base suggestion may be inaccurate, closed, inaccessible or unsuitable; choose a meeting point away from loading lanes and other hazards.
SnowPal is not avalanche forecasting, professional guiding, a rescue beacon, emergency dispatch, medical advice, or a monitored safety service. Crew positions, messages and notifications do not guarantee that someone can find you or that help will arrive. Use local emergency services or ski patrol when necessary. Interact with the app only when safely stopped.
3. Maps, forecasts and operational information
Maps, lift and run descriptions, elevations, forecasts, snowfall, conditions, closures and open counts can be sourced from third parties, estimates or community reports. They may be incomplete, delayed, wrong or unavailable. A map difficulty rating is not a personalized assessment of your ability; ratings can differ between mountains. Downloaded maps do not guarantee complete offline coverage.
SnowPal does not certify snow stability, avalanche risk, terrain safety, current lift operation, access rights, grooming or the suitability of any route. Verify material information with the resort and appropriate official sources before relying on it. Mountain rankings and forecast comparisons are planning aids, not promises of weather, snow quality, access or availability.
Provider material remains subject to its applicable licenses and attribution. Viewing a resort in SnowPal does not mean that resort sponsors us or that you have a ticket, pass entitlement, reservation, or authorization to enter. Do not remove credits or redistribute licensed provider data outside rights you actually hold.
4. Recording, estimates and sharing
GPS, altitude, speed, run counts, lift detection, vertical, distance, airtime and jump-height or distance estimates depend on sensors and software. They can drift or fail because of terrain, reception, battery, device settings, interruptions or processing errors. They are not certified measurements, training instructions or a basis for attempting a jump, increasing speed or taking a risk.
Keep a separate copy of important recordings you export. Continuous recording can use battery and background location. You are responsible for the permissions and visibility choices you make. Friends and crew members may see data you choose to share, but their positions may be stale and their devices may be offline.
Plans, invitations and RSVPs help people coordinate; they are not bookings or guarantees that someone will attend, that a lift is open, or that a meeting point is appropriate. Hosts and participants are responsible for their arrangements. Do not publish someone else's private location or contact details without permission.
5. Your content and our license
You retain ownership of content you submit, including photos, videos, notes, reports and recordings. You authorize us to host, process, back up, transmit and format that content as needed to operate SnowPal and provide the sharing features you select. This nonexclusive, worldwide, royalty-free license permits service providers to perform those tasks for us; it does not authorize selling your private recordings or using them in advertising.
Public display is limited by the feature and your selected audience. Deleting content ends future service use except for legally permitted retention, necessary backup handling, and copies others independently saved. We will ask for your separate permission before using your photos or videos in SnowPal advertising or marketing. Sharing content with other users does not by itself give us that permission. You must have the rights and permissions needed for what you upload, including identifiable people and third-party material.
6. Community rules and moderation
Do not post harassment, threats, hate, sexual exploitation, unlawful material, private information without consent, impersonation, fraud or spam. Do not encourage dangerous conduct, falsify conditions or access information, manipulate activity records to deceive others, interfere with the service, bypass access controls, or infringe intellectual-property rights.
We may review, limit or remove content and restrict or suspend accounts to address violations, security threats or harm. Review may include automated tools and human judgment. Report concerns through available in-app reporting tools or contact@ridepal.app, and use the profile block control where appropriate. Include enough information to locate the content without sending unnecessary sensitive data. You may contact us to challenge a moderation decision.
SnowPal's software, branding and original service materials belong to us or our licensors. These terms grant limited permission to use the service, not ownership of its code, branding or licensed map databases. Rights granted by applicable open-source or data licenses are not reduced by these terms.
7. Unlimited access and App Store purchases
When paid access is offered, an active subscription or day pass provides unlimited access to the available app features. We may offer a free trial or limited free access; any eligibility, duration and limits will be explained with that offer. A day pass provides access for the period shown at purchase and does not automatically renew. Unlimited access refers to available app features during your access period; technical capacity, reasonable use, safety rules, network requirements and third-party availability still apply.
Subscription and day-pass prices and available offers may change. The current price, currency, billing period, trial terms and renewal information are shown before you confirm a purchase in the App Store purchase flow. App Store subscriptions renew unless canceled through Apple according to the purchase terms. Manage or cancel them in your Apple account subscription settings; deleting SnowPal or its account does not cancel billing.
Purchases, cancellations and refunds are subject to Apple's applicable rules and mandatory consumer rights. Use Restore purchases where offered with the Apple account used to purchase, and contact support if access is missing. We do not promise a paid feature before it is offered and available. Material changes to paid service or pricing are subject to applicable notice, consent and refund requirements.
For the iOS app, Apple's Standard Licensed Application End User License Agreement applies. These service terms supplement that license; they do not reduce Apple's applicable terms or your mandatory consumer rights.
8. Availability and account closure
Features may depend on network service, compatible devices, subscriptions or third-party providers. We may update, maintain or discontinue features, subject to any legal obligations for services already purchased. We cannot promise continuous availability, preservation of every record, or that every issue will be corrected.
You can stop using SnowPal and initiate account deletion in Settings. SnowPal deletion does not automatically delete your shared login or accounts in other products. We may restrict access for material violations or security reasons, with notice where required. Termination does not remove obligations already incurred or mandatory rights to a refund, remedy or appeal.
9. Warranties, responsibility and limits
To the extent permitted by applicable law, SnowPal and its maps, forecasts, reports and estimates are supplied as available without a promise of accuracy, fitness for a particular purpose, uninterrupted operation or freedom from errors. Do not treat the service as a substitute for your judgment, official information or professional advice.
To the extent permitted by law, MapPal Inc. is not responsible for indirect or consequential losses, lost profits or loss of data resulting from use of the service. These terms do not exclude liability that cannot lawfully be excluded, including applicable liability for fraud, intentional misconduct, gross negligence or personal injury, and do not waive mandatory consumer protections. A disclaimer does not make unsafe conduct safe or excuse obligations the law places on us.
Where lawful and appropriate, you are responsible for third-party claims and reasonable costs caused by your unlawful content, infringement of another person's rights, or deliberate misuse of SnowPal. This does not require you to indemnify us for our own wrongdoing or for responsibilities the law does not permit us to transfer.
10. Changes, disputes and contact
We will post changes with an updated date and give additional notice or request agreement where required. Material changes do not remove accrued rights. If one provision is unenforceable, the rest continues to apply where legally possible. Nothing here prevents you from using courts, regulators or remedies available under mandatory law.
You can also write to MapPal Inc., 1810 Polk St., San Francisco, CA 94109, United States.
Contact contact@ridepal.app about these terms, support, a content-rights complaint or a dispute. These terms do not impose mandatory arbitration or a class-action waiver. Applicable law and any non-waivable protections in your place of residence govern rights that cannot be changed by contract.